Overview
At TecFyu, we strive to provide quality products/services. If you’re not satisfied, we offer refunds under the following conditions:
1. Introduction
This refund policy outlines the conditions under which TecFyu will issue refunds for purchased products or services.
2. Eligibility
Refunds are eligible for the following products/services:
- Physical products purchased from our website
- Digital products (except digital downloads)
- Services (except customized services)
3. Timeframe
Refund requests must be made within 30 days of purchase.
4. Refund Process
To initiate a refund, follow these steps:
- Contact our customer support team at [support email/phone number] within the specified timeframe.
- Provide your order number, reason for refund, and any relevant documentation (e.g., proof of purchase).
- Our team will review and process the refund within 5-7 business days.
5. Refund Methods
Refunds will be issued through the original payment method
6. Exceptions
The following are non-refundable:
- Digital downloadsÂ
- Customized products/services
- Shipping costs
- Software Once the Key activation and after 1 month period
7. Partial Refunds
Partial refunds will be issued for:
- Damaged or incomplete orders (50% of order value)
- Partially used products (25% of product value)
8. Cancellations
Orders may be canceled within 24 hours of purchase. Don’t hesitate to contact our customer support team to initiate cancellation.
9. Governing Law
This refund policy shall be governed by and construed following the laws of UAE.
10. Changes to Refund Policy
TecFyu reserves the right to modify this refund policy at any time.
Contact Us
For any questions or concerns about our refund policy, please contact:
- https:/www.tecfyu.com
- team@tecfyu.com
- +971 56 118 4920
Effective Date
This refund policy is effective as of 11/15/2024.